Managed IT Services

My IT Care Plan

At Phrixus Technologies we’re proud of our proactive IT support and the strong ongoing relationships we build with our clients. Our My IT Care Plan can be likened to regular car servicing. By ensuring regular monitoring and maintenance of your systems, you’ll experience fewer IT issues and therefore greatly reduce downtime of key systems and staff.

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Powered by our RMM platform of choice, SolarWinds N-Central, we are able to identify and proactively address issues in a quick and efficient manner. No matter if your staff are in the office or remote using a hotspot with their mobile phone. We’re always able to help and strive to do so before you experience any major downtime or disruption with the running of your business.

Benefits of our My IT Care Plan:

By signing up to our My IT Care Plan you can be assured that your issues will be dealt with in a timely manner. Many issues are able to be resolved without the need for costly and delayed on-site visits.

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  • Unlimited Email, Phone and Remote Support
  • 24/7 Monitoring of Servers, Desktops and Laptops
  • Automated Patching of Windows systems and selection of third party applications
  • Daily monitoring of backup solutions
  • Fully monitored and managed Antivirus
  • Automated online cloud based backup for important Documents (see support file types)
  • Monthly network summary reports
  • No callout fees for standard visits
  • Recurring onsite visit options available