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Data Quality is Your Small Business’s Secret Weapon

Nobody builds a house on a weak foundation, so why operate your business based on unreliable data?  According to research, bad data costs US firms over $3 trillion every year, and roughly 40% of company goals fail as a result of inaccurate information. Data is everywhere, and if you are not utilizing it to your advantage, you are missing out. It is found in emails, customer profiles, inventory systems, or basically throughout your entire workflow. But relying on outdated or… Read More »Data Quality is Your Small Business’s Secret Weapon

From Offer Letter to First Login: How IT Makes New Hire Setup Easy

There’s nothing worse than walking into a new job and spending your first day filling out forms, asking where the bathroom is, and staring at a screen that still doesn’t have your login credentials. It’s awkward, overwhelming, and not the welcome anyone hopes for. According to Gallup, only 12% of employees strongly feel that their company performs an excellent job onboarding new employees, indicating a significant opportunity for improvement through better IT solutions. With the right IT solutions in place,… Read More »From Offer Letter to First Login: How IT Makes New Hire Setup Easy

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7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without spending a fortune. This post will explore seven great examples of how to use AI to succeed in a competitive market. 1. Streamlining Customer Support… Read More »7 Great Examples of How AI is Helping Small Businesses

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Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and satisfaction. So, what kinds of technology can boost your customer experience? Below, we’ll explore several options transforming customer service today as well as explain how… Read More »Top Technologies Transforming Customer Service Today    

Is Your Business Losing Money Because Employees Can’t Use Tech?

Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world. But that promise can turn into a financial nightmare if you neglect two important things. These are employee training and change management. You can end up losing money simply because employees can’t use their technology. When employees have trouble using their business tools, productivity drops. Mistakes can be made, and customer service can… Read More »Is Your Business Losing Money Because Employees Can’t Use Tech?

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Smart Tactics to Reduce Cloud Waste at Your Business

Cloud computing has revolutionized the way businesses operate. It offers scalability, flexibility, and cost-efficiency. But cloud services also come with a downside: cloud waste. Cloud waste is the unnecessary spending of resources and money on cloud services. These services are often not fully utilized or optimized. About 32% of cloud spending is wasted. This can lead to budget concerns as spendingskyrockets. But that figure also holds opportunity. It means that you can reduce nearly a third of cloud spending by… Read More »Smart Tactics to Reduce Cloud Waste at Your Business

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How Small Businesses Can Approach Workforce Technology Modernization

Technology plays a pivotal role in driving efficiency, productivity, and competitiveness. For small businesses, workforce technology modernization is both an opportunity and a challenge. Embracing modern technology can empower small businesses. It can help them thrive in a digital era. Yet many of them don’t keep up with modernization. For example, over 30% of small businesses haven’t upgraded systems in 4+ years. Some of the reasons SMBs don’t upgrade their tech include: The benefits of upgrading technology are many. One… Read More »How Small Businesses Can Approach Workforce Technology Modernization

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These 18 Sustainable Tech Habits Are a Win for Your Bottom Line

In today’s world, sustainability isn’t just a buzzword; it’s a necessity. Businesses around the globe are increasingly embracing eco-friendly practices. This isn’t only for the positive impact on the environment. It’s also for the benefits they can bring to the bottom line. Sustainable technology habits are not only about reducing your carbon footprint. They’re also about improving efficiency, cutting costs, and attracting environmentally conscious customers. “Going green” can mean saving more dollars, besides helping the planet. Below, we’ll explore several… Read More »These 18 Sustainable Tech Habits Are a Win for Your Bottom Line

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These 5 Small Business Tech Trends Can Fuel Your Growth

In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to their advantage. Embracing the right tech trends can help businesses compete. It enables them to streamline operations, enhance customer experiences, and fuel growth. But it can be confusing knowing which routes to take. Most small businesses need to choose the route that is going to bring the biggest return. Below, we’ll explore five small business tech trends. These trends have… Read More »These 5 Small Business Tech Trends Can Fuel Your Growth

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8 Reasons Every Company Is Now a Technology Company

Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t just in the business of selling their own goods and services anymore. They also must master various types of digital tools. These include software, payment systems, computers, Wi-Fi networks, mobile devices, and more. Companies also need to protect their devices and network.. If that technology isn’t working, it can impact a business significantly. 98% of surveyed organizations say that just… Read More »8 Reasons Every Company Is Now a Technology Company